Privacy Policy

1. Who We Are

Parclo operates the B2B marketplace available at parclo.eu. For the purposes of the General Data Protection Regulation (GDPR), Parclo is the data controller responsible for personal data processed through the Platform. Contact details are available on the Platform contact page.

2. Information We Collect

We collect information you provide directly and data generated through your use of the Platform, including:

  • Name, email address, phone number, and job-related contact details.
  • Company name, registration code, address, country, and business category.
  • Account credentials, subscription status, and billing information.
  • RFQs, quotes, messages, and other content you submit on the Platform.
  • Technical data such as IP address, browser type, device information, and usage logs.

3. How We Use Your Information

We process personal data to:

  • Create and manage your account and company profile.
  • Provide marketplace features, including RFQ publishing and supplier discovery.
  • Process subscriptions and payments.
  • Send service notifications, security alerts, and support messages.
  • Improve Platform performance, security, and user experience.
  • Comply with legal obligations and enforce our Terms of Service.

4. Information Sharing

We do not sell your personal data. We may share information only when necessary:

  • With other Users, when you publish RFQs, company profiles, or respond to business inquiries.
  • With service providers that help us operate the Platform (hosting, email, payments, analytics).
  • When required by law, court order, or regulatory authority.
  • To protect the rights, safety, and security of Parclo, Users, and the public.
  • With your explicit consent.

5. Data Retention

We retain personal data for as long as your account is active and as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymize it in accordance with our retention practices.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No online service can guarantee absolute security, but we work continuously to safeguard your information.

7. Your Rights under GDPR

If you are in the European Economic Area, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal retention requirements.
  • Restrict or object to certain processing activities.
  • Receive your data in a portable format where applicable.
  • Withdraw consent at any time, without affecting prior lawful processing.
  • Lodge a complaint with your local data protection authority.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, analyze usage, and improve the Platform. You can manage cookies through your browser settings. Essential cookies are required for core Platform functionality.

9. Contact Us

For privacy-related questions or to exercise your data protection rights, please contact us through the Platform contact page or the support email listed there.